Case Study
View Case StudyTray.ai
Migrating hundreds of thousands of pages, re-platforming and extending for the leading composable AI integration platform

From Directus to Contentful
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Key pain points
Directus looks fantastic in demos, but things get rocky once you actually try to use it at scale. The Professional cloud plan is $99/month and caps you at 5 users, 75,000 database entries, and 250,000 API requests — grow past any of those limits and you're straight into custom Enterprise territory. The v12 move to the Monospace Sustainable Core License (MSCL) has also rattled the community; smaller orgs get a free Innovation Grant, but larger teams are navigating a licensing landscape that changed significantly from what they signed up for.
On the dev side, updates can introduce breaking changes, the documentation doesn't always keep pace, and the extension ecosystem is pretty thin. Localization is technically supported but fiddly and easy to misconfigure, and large datasets make the UI noticeably sluggish. And if you want anything deeply custom, you're suddenly living in Vue.js land, which is not where most teams want to spend their weekends.

Breaking update changes
Directus explicitly does not follow semver — any release may include breaking changes. The v10 to v11 upgrade hit schema changes and dropped fields, and the v11 UI scale change (px to rem) broke extensions hardcoding pixel values. Plan your upgrade windows carefully.

Limited extension ecosystem
The plugin ecosystem is still pretty bare. Anything even mildly niche ends up becoming a "let's just custom build it" moment, which defeats the purpose of picking a CMS with extensions. The marketplace launched in beta in early 2024 and is still maturing.

Complex localization setup
Yes, it supports multilingual content, but setting it up feels like assembling IKEA furniture blindfolded. It works, but expect extra config, extra steps, and extra patience.

Version history still tier-gated
Global draft versions now ship automatically with every versioned item — no manual setup required as of March 2026 — which is a genuine improvement. Full version history, rollbacks, and controlled releases are still locked behind higher-tier plans, though, so if predictable publishing workflows are a must, check your tier carefully before committing.

Vue.js knowledge requirement
Custom interfaces and deeper tweaks need Vue.js, so if your team only speaks React, prepare for a small identity crisis (or a hiring plan).

Large dataset performance issues
Heavy tables and deeply relational data can slow down queries and the UI — community reports show 25K-row datasets where raw SQL runs in milliseconds but the Directus API takes 20+ seconds, largely due to internal query overhead and no auto-indexes on foreign keys.
Key advantages
Contentful is one of the most established headless CMS choices, and we still see plenty of customers land on it after a shortlist.
It's built around structured content, so you model fields once and pull them into any front end you like. That means no copy-pasted components scattered across pages. It also has first-party support for A/B testing and personalization through its Studio add-on, which most competitors don't match natively. The app ecosystem covers SEO, translation, validation, and asset management, and editors get live side-by-side preview for content they're working on.
If your team has the budget and the developer resources to model content properly, it's a solid pick.

API-first design
Contentful was built for APIs from day one, which means your content plugs cleanly into apps, websites, and mobile.

Developer-friendly flexibility
Schemas, content models, and references can be tuned however you like. If your stack is anything beyond “cookie-cutter,” Contentful won’t get in your way.

User-friendly interface
Editors enjoy using it. Clean UI, quick search, structured fields, and no “where does this go again?” confusion.

Extensive integration capabilities
Plug in analytics, eCommerce, automation, and translation. Contentful plays nicely with almost anything. And if something isn’t supported yet, you can wire it up yourself without hacking the platform apart.

Scales under traffic
Contentful's global CDN holds up under heavy load. We've run it on sites pushing millions of monthly requests without needing bespoke infrastructure to handle spikes.

Cloud-based architecture
You don't have to install, patch, or maintain anything. It’s fast, globally distributed, and always up to date. Your content team can ship from anywhere without a DevOps babysitter.
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