Case Study
View Case StudyTray.ai
Migrating hundreds of thousands of pages, re-platforming and extending for the leading composable AI integration platform

From Directus to HubSpot CMS
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Key pain points
Directus looks fantastic in demos, but things get rocky once you actually try to use it at scale. The Professional cloud plan is $99/month and caps you at 5 users, 75,000 database entries, and 250,000 API requests — grow past any of those limits and you're straight into custom Enterprise territory. The v12 move to the Monospace Sustainable Core License (MSCL) has also rattled the community; smaller orgs get a free Innovation Grant, but larger teams are navigating a licensing landscape that changed significantly from what they signed up for.
On the dev side, updates can introduce breaking changes, the documentation doesn't always keep pace, and the extension ecosystem is pretty thin. Localization is technically supported but fiddly and easy to misconfigure, and large datasets make the UI noticeably sluggish. And if you want anything deeply custom, you're suddenly living in Vue.js land, which is not where most teams want to spend their weekends.

Breaking update changes
Directus explicitly does not follow semver — any release may include breaking changes. The v10 to v11 upgrade hit schema changes and dropped fields, and the v11 UI scale change (px to rem) broke extensions hardcoding pixel values. Plan your upgrade windows carefully.

Limited extension ecosystem
The plugin ecosystem is still pretty bare. Anything even mildly niche ends up becoming a "let's just custom build it" moment, which defeats the purpose of picking a CMS with extensions. The marketplace launched in beta in early 2024 and is still maturing.

Complex localization setup
Yes, it supports multilingual content, but setting it up feels like assembling IKEA furniture blindfolded. It works, but expect extra config, extra steps, and extra patience.

Version history still tier-gated
Global draft versions now ship automatically with every versioned item — no manual setup required as of March 2026 — which is a genuine improvement. Full version history, rollbacks, and controlled releases are still locked behind higher-tier plans, though, so if predictable publishing workflows are a must, check your tier carefully before committing.

Vue.js knowledge requirement
Custom interfaces and deeper tweaks need Vue.js, so if your team only speaks React, prepare for a small identity crisis (or a hiring plan).

Large dataset performance issues
Heavy tables and deeply relational data can slow down queries and the UI — community reports show 25K-row datasets where raw SQL runs in milliseconds but the Directus API takes 20+ seconds, largely due to internal query overhead and no auto-indexes on foreign keys.
Key advantages
HubSpot whole ecosystem is designed so business users can update pages, run campaigns, and push content without ever Slacking a developer at 9 p.m.
It’s genuinely simple to implement, the drag-and-drop editor behaves, and the CRM integration does all the heavy lifting, from personalization to lead capture to automated follow-ups. You barely need a dev unless you’re trying to make something unusually fancy, because HubSpot’s whole pitch is: “Let marketing ship it themselves.”
But if you do want to build something more complex or need help figuring out where HubSpot fits into your stack, reach out. We can help you avoid unnecessary and very expensive upgrades, weird theme restrictions, and the classic “why is this locked behind Enterprise?” surprise.

Intuitive drag-and-drop interface
Non-technical teams can update pages, layouts, and content without ever pinging a developer. The editor is straightforward, visual, and fast, making day-to-day site changes painless.

Deep CRM integration
Forms, leads, emails, CTAs, and all of it connect back to HubSpot’s CRM automatically. This gives teams real personalisation power and a unified view of how users move from visitor to lead to customer.

Built-in SEO tools and analytics
HubSpot flags issues, suggests improvements, and provides performance insights without extra tools. It’s practical for teams who want clear SEO direction baked directly into the CMS.

Secure cloud hosting with SSL/CDN
Hosting, security patches, SSL, and updates are all handled by HubSpot. Sites stay fast and secure without anyone babysitting servers or worrying about downtime.
Lead tracking and management
Every form submission, chat, and CTA is automatically tracked. Marketing and sales teams get full visibility into user behaviour without setting up a separate tracking stack.

Live WYSIWYG previews
Changes can be reviewed in real time before publishing, which reduces mistakes and makes approvals easier. What you see in the editor actually matches what goes live
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