Case Study
View Case StudyTray.ai
Migrating hundreds of thousands of pages, re-platforming and extending for the leading composable AI integration platform

From Directus to Kontent.ai
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Key pain points
Directus looks fantastic in demos, but things get rocky once you actually try to use it at scale. The Professional cloud plan is $99/month and caps you at 5 users, 75,000 database entries, and 250,000 API requests — grow past any of those limits and you're straight into custom Enterprise territory. The v12 move to the Monospace Sustainable Core License (MSCL) has also rattled the community; smaller orgs get a free Innovation Grant, but larger teams are navigating a licensing landscape that changed significantly from what they signed up for.
On the dev side, updates can introduce breaking changes, the documentation doesn't always keep pace, and the extension ecosystem is pretty thin. Localization is technically supported but fiddly and easy to misconfigure, and large datasets make the UI noticeably sluggish. And if you want anything deeply custom, you're suddenly living in Vue.js land, which is not where most teams want to spend their weekends.

Breaking update changes
Directus explicitly does not follow semver — any release may include breaking changes. The v10 to v11 upgrade hit schema changes and dropped fields, and the v11 UI scale change (px to rem) broke extensions hardcoding pixel values. Plan your upgrade windows carefully.

Limited extension ecosystem
The plugin ecosystem is still pretty bare. Anything even mildly niche ends up becoming a "let's just custom build it" moment, which defeats the purpose of picking a CMS with extensions. The marketplace launched in beta in early 2024 and is still maturing.

Complex localization setup
Yes, it supports multilingual content, but setting it up feels like assembling IKEA furniture blindfolded. It works, but expect extra config, extra steps, and extra patience.

Version history still tier-gated
Global draft versions now ship automatically with every versioned item — no manual setup required as of March 2026 — which is a genuine improvement. Full version history, rollbacks, and controlled releases are still locked behind higher-tier plans, though, so if predictable publishing workflows are a must, check your tier carefully before committing.

Vue.js knowledge requirement
Custom interfaces and deeper tweaks need Vue.js, so if your team only speaks React, prepare for a small identity crisis (or a hiring plan).

Large dataset performance issues
Heavy tables and deeply relational data can slow down queries and the UI — community reports show 25K-row datasets where raw SQL runs in milliseconds but the Directus API takes 20+ seconds, largely due to internal query overhead and no auto-indexes on foreign keys.
Key advantages
Calling your CMS “Kontent dot ai” is a brilliant way to convince people you’ve built an AI-powered future. And to be fair, the platform does have a clean editor, strong workflow tools, and a respectable multi-channel setup.
It's perfect for the kind of company that has more infosec members than it does have devs. But calling yourself an AI platform doesn’t mean you’re built like one.
Real AI-driven CMS platforms start at the foundation with structured content, flexible modeling, real-time indexing, and an architecture that doesn’t panic the moment you try something complex. Sanity doesn’t even market itself as “AI-first,” but it’s been ahead of the curve for years. They shipped an embedding index before “AI CMS” was a pitch deck buzzword. We even built one of the first AI search tools on top of it.
So yes, Kontent.ai is great. If you want a polished interface and enterprise workflows, go for it. And if you’re dead-set on building your website there, talk to us first. We’ll walk you through it and maybe even find a better way before you spend six months discovering the limits yourself.
Intuitive content management
You shouldn’t need a week of onboarding to publish a paragraph. Kontent.ai nails this with a clean interface that doesn’t punish you for being a marketer instead of a developer.

Flexible content modeling
Build content the way your brain works. Modular, structured, reusable. No dev intervention every time marketing decides “we need one more field.”

Strong API-first architecture
The APIs are predictable, well-documented, and don’t require wild workarounds. Everything connects the way it should and developers stay happy too.

Tech stack integration
React, Vue, Angular, or whatever framework you’re obsessed with this week, Kontent.ai plays nice with all of them and keeps deployments smooth.

Advanced image transformations
You can resize, crop, and optimize visuals without leaving the CMS. Think of it as an in-house designer that doesn’t complain about aspect ratios.

Real-time collaboration
Writers, editors, and developers can work together without stepping on each other’s commits. Instant updates, fewer Slack messages, and zero “who overwrote my draft?” moments.
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