Case Study
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Migrating hundreds of thousands of pages, re-platforming and extending for the leading composable AI integration platform
From Payload to Sitecore
We are the Payload to Sitecore migration experts
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Challenges with Payload
Key pain points
Payload’s biggest issue is how quickly it hands you the responsibility baton. Because it leans so heavily on self-hosting, you’re suddenly running databases, managing infra, dealing with scaling, and debugging auth quirks at 11 pm. And since the platform is still maturing, updates can feel unpredictable, and the surrounding ecosystem isn’t quite deep enough yet to soften the landing when something breaks. The recent Figma acquisition didn’t help either. Support has felt a bit lighter, and some priorities clearly shifted, alongside pricing.
Payload feels flexible on day one, the moment your project grows you’re either engineering around gaps or paying more than expected. If you're debating whether Payload fits the future of your stack (or you’re already feeling the cracks), we’re always happy to help you plan a cleaner path or a migration that won’t come back to bite you.
Steep learning curve
Payload’s code-first approach means you need solid dev experience to use it effectively. Non-technical teams will struggle, and onboarding takes longer compared to more guided CMSs.
Smaller ecosystem of plugins
There aren’t many ready-made extensions, so you’ll end up building features yourself. This adds development time and increases long-term maintenance.
Potential performance overhead
Because it’s a full JavaScript backend, Payload can get resource-heavy under high traffic. You’ll need to optimise your server setup and monitor performance more closely.
Gaps in documentation
The docs are improving, but there are still missing pieces and unclear sections. New users often have to dig through GitHub issues to find answers.
Small community
The community is growing but still small, so there’s less shared knowledge, fewer tutorials, and slower troubleshooting compared to bigger CMS ecosystems.
Requires separate hosting
Payload doesn’t come with built-in hosting, so you’re responsible for setting up and managing your server. That adds extra cost, extra setup, and extra operational overhead.
Benefits of Sitecore
Key advantages
Sitecore is a full digital experience platform, not just a CMS. The personalisation engine, marketing automation, and XP analytics stack up well against Adobe Experience Manager, and for some Fortune 500s running global campaigns across dozens of channels, that's the right fit. Content management, email, testing, and customer data all live in one place, so large marketing teams don't have to stitch together five tools to run a campaign.
Its .NET foundation is the other draw for enterprises already deep in the Microsoft ecosystem. The platform scales, the personalisation actually works when properly configured, and the integration story with Azure, Dynamics, and Power BI is genuinely solid.
That said, we rarely recommend it outside the Fortune 500. If you're an enterprise already on Sitecore and wondering whether to stay or move, get in touch, we can give you an honest read.
Common questions
Payload to Sitecore migration FAQs
Answers to the most common questions about Payload to Sitecore migration
How hard is it to migrate away from Payload CMS?
Payload stores content in MongoDB or Postgres, so extracting your data is straightforward compared to proprietary platforms. The real work is restructuring your content model for the target CMS and rebuilding any custom access control logic you've written. We typically complete Payload migrations in 3 to 6 weeks depending on how much custom backend logic is involved. The code-first nature of Payload means most of the content model is well-documented in your own codebase, which actually makes migration planning easier.
What are the main reasons teams leave Payload?
The most common reasons we hear are infrastructure fatigue and ecosystem gaps. Payload requires you to manage your own database, hosting, auth, and scaling. Teams that chose Payload for its developer flexibility eventually realise they're spending more time on DevOps than on content features. The Figma acquisition in 2024 also shifted priorities, and some teams feel the platform's direction became less predictable. Visual editing and live preview still require significant custom engineering compared to platforms that ship them natively.
What does a Payload to Sanity migration cost?
For a typical content site with 200 to 1,000 documents, we estimate 4 to 6 weeks of work. The bulk of effort goes into rebuilding the admin experience and frontend integration, not the data transfer itself. Payload's MongoDB exports are clean, so content migration scripts run reliably. The cost depends heavily on how much custom auth logic and access control you've built, since that needs to be rebuilt in the target platform's permission system. We scope every migration individually after reviewing your Payload config.
How much does Sitecore cost?
Sitecore doesn't publish pricing, but based on what we've seen across client projects, expect to pay six figures annually. Licensing alone typically starts around $40,000 to $65,000 per year for a basic XM setup, and jumps well past $100,000 once you add XP or XC modules. Factor in implementation (often $150,000 to $500,000+), hosting, and the specialised developers you'll need on retainer. For mid-sized companies, the total cost of ownership over three years can easily exceed $500,000. We've helped teams migrate off Sitecore and cut their annual platform spend by 60-80%.
How hard is it to migrate away from Sitecore?
It depends on how deep you are. A basic Sitecore XM site with standard content types can be migrated in 8-12 weeks. If you're using Sitecore's personalisation engine, custom pipelines, or XP analytics heavily, the timeline stretches to 3-6 months. The biggest pain points are content extraction (Sitecore stores content in a tree structure that doesn't map cleanly to other systems) and rebuilding any custom .NET components in a modern stack. Our team typically runs the migration in phases, starting with content export and schema mapping before touching the frontend.
Is Sitecore worth it for mid-sized companies?
No, not in most cases. Sitecore was built for large enterprises with dedicated IT teams and six-figure CMS budgets. Mid-sized companies consistently overpay for features they never use. The personalisation engine sits idle, the marketing automation goes untouched, and the team ends up using it as a glorified page editor. A headless CMS paired with a modern frontend framework gives you better performance, lower costs, and faster development cycles. We've moved multiple mid-sized companies off Sitecore onto leaner stacks and the feedback is always the same: they wish they'd done it sooner.
What are the best Sitecore alternatives for enterprise teams?
It depends on what you actually use Sitecore for. If you need structured content with real-time collaboration and flexible APIs, Sanity is our go-to recommendation. If your team is locked into the Adobe ecosystem, AEM is the obvious (expensive) alternative. For teams that want enterprise workflow controls without the Sitecore price tag, Contentful or Hygraph are worth evaluating. The key question is whether you genuinely need a monolithic DXP or whether a composable stack of best-in-class tools would serve you better. In our experience, composable wins almost every time.
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