Case Study
View Case StudyTray.ai
Migrating hundreds of thousands of pages, re-platforming and extending for the leading composable AI integration platform
From Payload to Prismic
We are the Payload to Prismic migration experts
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Challenges with Payload
Key pain points
Payload’s biggest issue is how quickly it hands you the responsibility baton. Because it leans so heavily on self-hosting, you’re suddenly running databases, managing infra, dealing with scaling, and debugging auth quirks at 11 pm. And since the platform is still maturing, updates can feel unpredictable, and the surrounding ecosystem isn’t quite deep enough yet to soften the landing when something breaks. The recent Figma acquisition didn’t help either. Support has felt a bit lighter, and some priorities clearly shifted, alongside pricing.
Payload feels flexible on day one, the moment your project grows you’re either engineering around gaps or paying more than expected. If you're debating whether Payload fits the future of your stack (or you’re already feeling the cracks), we’re always happy to help you plan a cleaner path or a migration that won’t come back to bite you.
Steep learning curve
Payload’s code-first approach means you need solid dev experience to use it effectively. Non-technical teams will struggle, and onboarding takes longer compared to more guided CMSs.
Smaller ecosystem of plugins
There aren’t many ready-made extensions, so you’ll end up building features yourself. This adds development time and increases long-term maintenance.
Potential performance overhead
Because it’s a full JavaScript backend, Payload can get resource-heavy under high traffic. You’ll need to optimise your server setup and monitor performance more closely.
Gaps in documentation
The docs are improving, but there are still missing pieces and unclear sections. New users often have to dig through GitHub issues to find answers.
Small community
The community is growing but still small, so there’s less shared knowledge, fewer tutorials, and slower troubleshooting compared to bigger CMS ecosystems.
Requires separate hosting
Payload doesn’t come with built-in hosting, so you’re responsible for setting up and managing your server. That adds extra cost, extra setup, and extra operational overhead.
Benefits of Prismic
Key advantages
Prismic is phenomenal for simplistic page-builder-style websites. Its simplistic drag-and-drop page builder, along with the newer code-based version, helps you generate like-for-like components and automates the developers' process.
The built-in media optimisation tool is also great, so you can ensure that even if you're uploading 4mb images, they're going to be scaled down with minimal compression artefacts.
Content scheduling capabilities
Prismic makes it ridiculously easy to plan content ahead with built-in scheduling without any plugins or workarounds. Just pick a time, hit schedule, and your release goes live exactly when you want it.
Intuitive visual editor
The editor feels natural even for non-technical teams, with clean previews and simple fields. It keeps the writing flow distraction-free while still giving developers structure.
Efficient slices feature
Slices let you build repeatable, flexible components that marketers can rearrange without breaking layouts. It’s the closest thing to structured Lego-blocks for content teams.
Rich media embedding
Embedding images, videos, and rich assets takes seconds. You don't need to hack templates. Just paste, pick, and publish.
Flexible component reuse
Developers create once, marketing teams reuse forever. Slices and custom types make content scalable without adding complexity.
Seamless publishing experience
Publishing is fast, predictable, and drama-free. If you want to do a small tweak or a full-page release, everything ships smoothly with minimal cognitive load.
Common questions
Payload to Prismic migration FAQs
Answers to the most common questions about Payload to Prismic migration
How hard is it to migrate away from Payload CMS?
Payload stores content in MongoDB or Postgres, so extracting your data is straightforward compared to proprietary platforms. The real work is restructuring your content model for the target CMS and rebuilding any custom access control logic you've written. We typically complete Payload migrations in 3 to 6 weeks depending on how much custom backend logic is involved. The code-first nature of Payload means most of the content model is well-documented in your own codebase, which actually makes migration planning easier.
What are the main reasons teams leave Payload?
The most common reasons we hear are infrastructure fatigue and ecosystem gaps. Payload requires you to manage your own database, hosting, auth, and scaling. Teams that chose Payload for its developer flexibility eventually realise they're spending more time on DevOps than on content features. The Figma acquisition in 2024 also shifted priorities, and some teams feel the platform's direction became less predictable. Visual editing and live preview still require significant custom engineering compared to platforms that ship them natively.
What does a Payload to Sanity migration cost?
For a typical content site with 200 to 1,000 documents, we estimate 4 to 6 weeks of work. The bulk of effort goes into rebuilding the admin experience and frontend integration, not the data transfer itself. Payload's MongoDB exports are clean, so content migration scripts run reliably. The cost depends heavily on how much custom auth logic and access control you've built, since that needs to be rebuilt in the target platform's permission system. We scope every migration individually after reviewing your Payload config.
How much does Prismic cost?
Prismic has a free plan for 1 user with limited API calls. The Starter plan is $7/month per user for small teams. The Small plan is $150/month for up to 25 users with more locales and API bandwidth. Medium is $500/month. Large and Enterprise plans go higher. The pricing jumps are significant once you need multiple locales or repositories. We've had clients hit the ceiling on the Small plan faster than expected because of how Prismic counts API calls and custom types.
What are the best Prismic alternatives?
Sanity is the alternative we recommend most. It gives you better content modelling, real-time collaboration, and a query language (GROQ) that's far more flexible than Prismic's API. Contentful is another option with a bigger ecosystem, though pricing is steeper. If you liked Prismic's Slices concept, Sanity's block-based content approach works similarly but with more depth. We've migrated multiple former Prismic agency partners to Sanity, and the developer experience improvement is always the first thing they mention.
Can I migrate from Prismic to another CMS?
Yes. We've migrated quite a few Prismic projects, mostly to Sanity. We export your custom types, documents, and media through Prismic's API, then restructure everything for the target platform. Prismic's Slice-based content maps well to Sanity's portable text and block system. Typical migrations take 3-5 weeks. We keep your existing Prismic site live throughout, so there's no downtime. The biggest challenge is usually handling Prismic's media library, since images need to be moved to a new CDN.
Is Prismic a good CMS for developers?
It's decent for simple projects. The Slice Machine tooling is clever and the TypeScript support has improved. But Prismic's API has limitations that frustrate developers on bigger projects. You can't do complex queries, filtering is basic, and the content modelling is shallow compared to Sanity or Contentful. The bigger issue is Prismic's track record of breaking API changes and infrastructure shifts that have caused production outages. Developers who need reliability and deep customization are better served elsewhere.
Why are teams leaving Prismic?
The main reasons we hear are API instability, limited content modelling depth, and pricing that doesn't match the feature set. Prismic has a history of making breaking changes to their API and infrastructure without adequate migration paths. One major version change left agencies (including us, when we were partners) with broken client sites and expensive rebuild bills. Teams also outgrow the content modelling quickly. Once you need complex relationships between content types, Prismic's flat structure becomes a bottleneck.
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