Case Study
View Case StudyTray.ai
Migrating hundreds of thousands of pages, re-platforming and extending for the leading composable AI integration platform
From Payload to Hygraph
We are the Payload to Hygraph migration experts
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Challenges with Payload
Key pain points
Payload’s biggest issue is how quickly it hands you the responsibility baton. Because it leans so heavily on self-hosting, you’re suddenly running databases, managing infra, dealing with scaling, and debugging auth quirks at 11 pm. And since the platform is still maturing, updates can feel unpredictable, and the surrounding ecosystem isn’t quite deep enough yet to soften the landing when something breaks. The recent Figma acquisition didn’t help either. Support has felt a bit lighter, and some priorities clearly shifted, alongside pricing.
Payload feels flexible on day one, the moment your project grows you’re either engineering around gaps or paying more than expected. If you're debating whether Payload fits the future of your stack (or you’re already feeling the cracks), we’re always happy to help you plan a cleaner path or a migration that won’t come back to bite you.
Steep learning curve
Payload’s code-first approach means you need solid dev experience to use it effectively. Non-technical teams will struggle, and onboarding takes longer compared to more guided CMSs.
Smaller ecosystem of plugins
There aren’t many ready-made extensions, so you’ll end up building features yourself. This adds development time and increases long-term maintenance.
Potential performance overhead
Because it’s a full JavaScript backend, Payload can get resource-heavy under high traffic. You’ll need to optimise your server setup and monitor performance more closely.
Gaps in documentation
The docs are improving, but there are still missing pieces and unclear sections. New users often have to dig through GitHub issues to find answers.
Small community
The community is growing but still small, so there’s less shared knowledge, fewer tutorials, and slower troubleshooting compared to bigger CMS ecosystems.
Requires separate hosting
Payload doesn’t come with built-in hosting, so you’re responsible for setting up and managing your server. That adds extra cost, extra setup, and extra operational overhead.
Benefits of Hygraph
Key advantages
Hygraph's GraphQL-first setup isn't a gimmick. Queries are precise, you only fetch what you need, and the schema is generated from your content model automatically. Content teams get a clean UI, and developers get proper typing out of the box.
The standout feature is Content Federation: you can pull external REST or GraphQL APIs into Hygraph and query them alongside your content through a single endpoint. That replaces a lot of duct-taped backend glue. Workflows, localization, roles, and staging all come built in.
If you're weighing it up (or trying to untangle an existing setup), talk to us, we've shipped several Hygraph builds and know where the edges are.
GraphQL-first API architecture
Hygraph gives developers precise and predictable queries without over-fetching or duct-taping endpoints. If you're comfortable with GraphQL, go ahead with it.
Multi-region content delivery
Your content gets served from the closest region, so pages load fast everywhere without you having to think about infrastructure.
Fast geo-distributed responses
Because their CDN actually does its job, API calls resolve quickly across regions which is perfect for apps that can’t afford to wait on slow round-trips.
External API integration support
Hygraph’s content federation lets you pull in data from other APIs and treat everything like one unified system without any custom backend glue or microservice jungle.
Generous free tier offering
You can build real projects without paying a penny. It’s surprisingly capable for prototyping, small sites, or testing before you commit budget.
Automated webhook capabilities
All the updates trigger instantly with clean webhooks, which is great for syncing builds, triggering workflows, or piping data into other systems without manual overhead.
Common questions
Payload to Hygraph migration FAQs
Answers to the most common questions about Payload to Hygraph migration
How hard is it to migrate away from Payload CMS?
Payload stores content in MongoDB or Postgres, so extracting your data is straightforward compared to proprietary platforms. The real work is restructuring your content model for the target CMS and rebuilding any custom access control logic you've written. We typically complete Payload migrations in 3 to 6 weeks depending on how much custom backend logic is involved. The code-first nature of Payload means most of the content model is well-documented in your own codebase, which actually makes migration planning easier.
What are the main reasons teams leave Payload?
The most common reasons we hear are infrastructure fatigue and ecosystem gaps. Payload requires you to manage your own database, hosting, auth, and scaling. Teams that chose Payload for its developer flexibility eventually realise they're spending more time on DevOps than on content features. The Figma acquisition in 2024 also shifted priorities, and some teams feel the platform's direction became less predictable. Visual editing and live preview still require significant custom engineering compared to platforms that ship them natively.
What does a Payload to Sanity migration cost?
For a typical content site with 200 to 1,000 documents, we estimate 4 to 6 weeks of work. The bulk of effort goes into rebuilding the admin experience and frontend integration, not the data transfer itself. Payload's MongoDB exports are clean, so content migration scripts run reliably. The cost depends heavily on how much custom auth logic and access control you've built, since that needs to be rebuilt in the target platform's permission system. We scope every migration individually after reviewing your Payload config.
Is Hygraph easy for non-technical editors to use?
It's decent but not great. Hygraph's editor UI is clean and approachable for basic content updates, but the moment your content model gets complex (nested components, multiple locales, lots of reference fields), editors start feeling overwhelmed. The interface slows down with large datasets, and the GraphQL-native approach means the editorial experience is shaped by developer decisions more than in other headless CMS platforms. We've set up Hygraph for teams where editors managed well after proper onboarding, but it requires more hand-holding than something like Sanity's Studio, which was designed with editorial experience as a first-class priority.
How does Hygraph compare to other headless CMS options?
Hygraph's standout feature is Content Federation, which lets you pull data from external APIs into a unified GraphQL layer. That's genuinely useful if you're aggregating content from multiple sources. Compared to Contentful, Hygraph is cheaper at the lower tiers and more developer-friendly if your team already knows GraphQL. Compared to Sanity, Hygraph offers less flexibility in content modelling and lacks real-time collaboration in the editor. The free tier is generous for small projects. For larger builds, we usually recommend Sanity because the customisation ceiling is much higher and you're not locked into GraphQL as your only query language.
What does Hygraph cost as you scale?
Hygraph's Hobby plan is free with 3 seats, 1,000 content entries, 500K API operations, and 2 locales. The Growth plan is $199/month with 10 seats, 10,000 entries, 1M API operations, and 3 locales. Overages on Growth are $0.20 per 10,000 API operations. Enterprise is custom pricing and typically unlocks 200+ seats, 1M+ entries, 50M+ API operations, up to 80 locales, plus SSO and dedicated infrastructure. The catch is the same as it has always been, high-traffic sites burn through included operations fast, and Content Federation queries count against your limits too. Model your expected API usage before committing.
What's the hardest part of migrating from Hygraph?
Content extraction is actually straightforward since everything comes out through GraphQL queries. The harder part is rebuilding whatever Content Federation layer you've set up, because that logic lives inside Hygraph and doesn't export. If you've wired up three or four external APIs through federation, you'll need to replicate those integrations in your application layer. The other pain point is schema translation. Hygraph's content model maps to GraphQL types, and converting those to another CMS's schema (especially one that uses GROQ or REST) takes careful planning. We typically budget 4-8 weeks for a Hygraph migration depending on content volume and federation complexity.
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