Case Study
View Case StudyTray.ai
Migrating hundreds of thousands of pages, re-platforming and extending for the leading composable AI integration platform
From Payload to HubSpot CMS
We are the Payload to HubSpot CMS migration experts
Last verified:
Challenges with Payload
Key pain points
Payload’s biggest issue is how quickly it hands you the responsibility baton. Because it leans so heavily on self-hosting, you’re suddenly running databases, managing infra, dealing with scaling, and debugging auth quirks at 11 pm. And since the platform is still maturing, updates can feel unpredictable, and the surrounding ecosystem isn’t quite deep enough yet to soften the landing when something breaks. The recent Figma acquisition didn’t help either. Support has felt a bit lighter, and some priorities clearly shifted, alongside pricing.
Payload feels flexible on day one, the moment your project grows you’re either engineering around gaps or paying more than expected. If you're debating whether Payload fits the future of your stack (or you’re already feeling the cracks), we’re always happy to help you plan a cleaner path or a migration that won’t come back to bite you.
Steep learning curve
Payload’s code-first approach means you need solid dev experience to use it effectively. Non-technical teams will struggle, and onboarding takes longer compared to more guided CMSs.
Smaller ecosystem of plugins
There aren’t many ready-made extensions, so you’ll end up building features yourself. This adds development time and increases long-term maintenance.
Potential performance overhead
Because it’s a full JavaScript backend, Payload can get resource-heavy under high traffic. You’ll need to optimise your server setup and monitor performance more closely.
Gaps in documentation
The docs are improving, but there are still missing pieces and unclear sections. New users often have to dig through GitHub issues to find answers.
Small community
The community is growing but still small, so there’s less shared knowledge, fewer tutorials, and slower troubleshooting compared to bigger CMS ecosystems.
Requires separate hosting
Payload doesn’t come with built-in hosting, so you’re responsible for setting up and managing your server. That adds extra cost, extra setup, and extra operational overhead.
Benefits of HubSpot CMS
Key advantages
HubSpot whole ecosystem is designed so business users can update pages, run campaigns, and push content without ever Slacking a developer at 9 p.m.
It’s genuinely simple to implement, the drag-and-drop editor behaves, and the CRM integration does all the heavy lifting, from personalization to lead capture to automated follow-ups. You barely need a dev unless you’re trying to make something unusually fancy, because HubSpot’s whole pitch is: “Let marketing ship it themselves.”
But if you do want to build something more complex or need help figuring out where HubSpot fits into your stack, reach out. We can help you avoid unnecessary and very expensive upgrades, weird theme restrictions, and the classic “why is this locked behind Enterprise?” surprise.
Intuitive drag-and-drop interface
Non-technical teams can update pages, layouts, and content without ever pinging a developer. The editor is straightforward, visual, and fast, making day-to-day site changes painless.
Deep CRM integration
Forms, leads, emails, CTAs, and all of it connect back to HubSpot’s CRM automatically. This gives teams real personalisation power and a unified view of how users move from visitor to lead to customer.
Built-in SEO tools and analytics
HubSpot flags issues, suggests improvements, and provides performance insights without extra tools. It’s practical for teams who want clear SEO direction baked directly into the CMS.
Secure cloud hosting with SSL/CDN
Hosting, security patches, SSL, and updates are all handled by HubSpot. Sites stay fast and secure without anyone babysitting servers or worrying about downtime.
Lead tracking and management
Every form submission, chat, and CTA is automatically tracked. Marketing and sales teams get full visibility into user behaviour without setting up a separate tracking stack.
Live WYSIWYG previews
Changes can be reviewed in real time before publishing, which reduces mistakes and makes approvals easier. What you see in the editor actually matches what goes live
Common questions
Payload to HubSpot CMS migration FAQs
Answers to the most common questions about Payload to HubSpot CMS migration
How hard is it to migrate away from Payload CMS?
Payload stores content in MongoDB or Postgres, so extracting your data is straightforward compared to proprietary platforms. The real work is restructuring your content model for the target CMS and rebuilding any custom access control logic you've written. We typically complete Payload migrations in 3 to 6 weeks depending on how much custom backend logic is involved. The code-first nature of Payload means most of the content model is well-documented in your own codebase, which actually makes migration planning easier.
What are the main reasons teams leave Payload?
The most common reasons we hear are infrastructure fatigue and ecosystem gaps. Payload requires you to manage your own database, hosting, auth, and scaling. Teams that chose Payload for its developer flexibility eventually realise they're spending more time on DevOps than on content features. The Figma acquisition in 2024 also shifted priorities, and some teams feel the platform's direction became less predictable. Visual editing and live preview still require significant custom engineering compared to platforms that ship them natively.
What does a Payload to Sanity migration cost?
For a typical content site with 200 to 1,000 documents, we estimate 4 to 6 weeks of work. The bulk of effort goes into rebuilding the admin experience and frontend integration, not the data transfer itself. Payload's MongoDB exports are clean, so content migration scripts run reliably. The cost depends heavily on how much custom auth logic and access control you've built, since that needs to be rebuilt in the target platform's permission system. We scope every migration individually after reviewing your Payload config.
How much does HubSpot CMS actually cost?
HubSpot CMS starts at $25/month for the Starter tier, but that's a teaser price. Most teams end up on Professional ($400/month) or Enterprise ($1,200/month) once they need features like custom reporting, smart content, or additional contact tiers. The real cost shock comes from the CRM side. HubSpot bundles CMS with its marketing hub, and adding seats or automation workflows pushes the bill up fast. We've seen mid-sized companies paying $30,000-$60,000 per year once everything is bundled. That's a lot of money for a platform that still makes you write HubL templates.
Can you move a HubSpot site to a headless CMS setup?
Yes, and we've done it multiple times. The migration typically takes 6-10 weeks depending on how many pages, forms, and CRM integrations are involved. The trickiest parts are replicating HubSpot's form-to-CRM pipeline (which most teams replace with a dedicated form handler plus CRM API integration) and extracting blog content from HubSpot's proprietary format. Design preservation is straightforward if you're rebuilding in a modern framework. We usually rebuild the frontend in Next.js with a headless CMS for content, which gives you better performance and full design control without HubL's limitations.
Will I lose my HubSpot CRM data if I migrate the CMS?
No. HubSpot's CRM is a separate product from the CMS, and you can keep using it even if you move your website elsewhere. We typically set up the new site to push form submissions directly into HubSpot CRM via their API, so your sales team's workflows stay intact. The only thing you lose is HubSpot's native smart content features (content that changes based on CRM data), but those can be rebuilt with a personalisation layer or server-side logic. Most teams find the trade-off worthwhile because the CMS limitations were holding them back more than smart content was helping.
What are the main reasons companies leave HubSpot CMS?
The top three reasons we hear from clients are design limitations, HubL frustration, and pricing escalation. HubSpot's theme system restricts what you can build visually, and the moment you need something custom, you're writing HubL, a templating language that only works inside HubSpot. Developers hate it because it's a dead-end skill. Then there's cost. Teams start on a reasonable plan, add features over 18 months, and suddenly they're paying enterprise prices for what is still a fairly rigid website builder. Moving to a headless CMS removes all three problems at once.
Get in touch
Fill out the form below and we'll get back to you
