Case Study
View Case StudyTray.ai
Migrating hundreds of thousands of pages, re-platforming and extending for the leading composable AI integration platform
From Payload to Craft CMS
We are the Payload to Craft CMS migration experts
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Challenges with Payload
Key pain points
Payload’s biggest issue is how quickly it hands you the responsibility baton. Because it leans so heavily on self-hosting, you’re suddenly running databases, managing infra, dealing with scaling, and debugging auth quirks at 11 pm. And since the platform is still maturing, updates can feel unpredictable, and the surrounding ecosystem isn’t quite deep enough yet to soften the landing when something breaks. The recent Figma acquisition didn’t help either. Support has felt a bit lighter, and some priorities clearly shifted, alongside pricing.
Payload feels flexible on day one, the moment your project grows you’re either engineering around gaps or paying more than expected. If you're debating whether Payload fits the future of your stack (or you’re already feeling the cracks), we’re always happy to help you plan a cleaner path or a migration that won’t come back to bite you.
Steep learning curve
Payload’s code-first approach means you need solid dev experience to use it effectively. Non-technical teams will struggle, and onboarding takes longer compared to more guided CMSs.
Smaller ecosystem of plugins
There aren’t many ready-made extensions, so you’ll end up building features yourself. This adds development time and increases long-term maintenance.
Potential performance overhead
Because it’s a full JavaScript backend, Payload can get resource-heavy under high traffic. You’ll need to optimise your server setup and monitor performance more closely.
Gaps in documentation
The docs are improving, but there are still missing pieces and unclear sections. New users often have to dig through GitHub issues to find answers.
Small community
The community is growing but still small, so there’s less shared knowledge, fewer tutorials, and slower troubleshooting compared to bigger CMS ecosystems.
Requires separate hosting
Payload doesn’t come with built-in hosting, so you’re responsible for setting up and managing your server. That adds extra cost, extra setup, and extra operational overhead.
Benefits of Craft CMS
Key advantages
Craft CMS is one of those platforms we genuinely respect from a developer standpoint. The content modelling is best-in-class for a traditional CMS. You define sections, entry types, and fields with real precision, and the authoring experience maps cleanly to the underlying data structure. If your content team needs a CMS that actually reflects how the site is built, Craft delivers that better than most. The Twig templating layer is clean and predictable, and the admin UI is fast and intuitive once editors get past the initial learning curve.
Where Craft really shines is in the middle ground between simple marketing sites and full-blown enterprise builds. It's flexible enough to handle complex content architectures without the bloat of something like WordPress, and the built-in GraphQL API means you can use it headless if you want to pair it with a modern frontend. The plugin ecosystem is smaller but noticeably higher quality than what you'd find in WordPress, and the Composer-based workflow means your whole project can live in version control properly.
We've seen agencies build genuinely impressive work on Craft, especially for content-heavy sites where editorial workflows matter. If your team includes developers and you want a CMS that rewards careful architecture, Craft is a solid choice. It's not trying to be everything to everyone, and that focus shows.
That said, we'd typically recommend a headless CMS like Sanity for most of the projects we take on. Craft is at its best when you're comfortable with PHP and want a tightly integrated traditional or hybrid setup. If you're building on Next.js or a modern JavaScript stack, you'll find more natural fits elsewhere.
Exceptional content modelling
Craft's field and section system gives you precise control over your content structure. You can model complex relationships between content types without fighting the CMS.
Clean authoring experience
The admin panel is fast, well-organized, and maps directly to how content is structured. Editors can work efficiently once they understand the layout.
Built-in GraphQL API
Craft ships with a native GraphQL API, so you can use it headless without plugins or workarounds. It's deeply integrated and well-documented.
Composer-based modern workflow
Everything is managed through Composer, so your project, plugins, and dependencies all live in version control. Deployments through CI/CD pipelines work smoothly.
Higher quality plugin ecosystem
The plugin store is smaller than WordPress but the quality bar is noticeably higher. Plugins are better maintained and less likely to break your site on update.
Granular user permissions
Built-in role and permission management is detailed and flexible. You can lock down exactly what each editor can see and do without needing third-party plugins.
Common questions
Payload to Craft CMS migration FAQs
Answers to the most common questions about Payload to Craft CMS migration
How hard is it to migrate away from Payload CMS?
Payload stores content in MongoDB or Postgres, so extracting your data is straightforward compared to proprietary platforms. The real work is restructuring your content model for the target CMS and rebuilding any custom access control logic you've written. We typically complete Payload migrations in 3 to 6 weeks depending on how much custom backend logic is involved. The code-first nature of Payload means most of the content model is well-documented in your own codebase, which actually makes migration planning easier.
What are the main reasons teams leave Payload?
The most common reasons we hear are infrastructure fatigue and ecosystem gaps. Payload requires you to manage your own database, hosting, auth, and scaling. Teams that chose Payload for its developer flexibility eventually realise they're spending more time on DevOps than on content features. The Figma acquisition in 2024 also shifted priorities, and some teams feel the platform's direction became less predictable. Visual editing and live preview still require significant custom engineering compared to platforms that ship them natively.
What does a Payload to Sanity migration cost?
For a typical content site with 200 to 1,000 documents, we estimate 4 to 6 weeks of work. The bulk of effort goes into rebuilding the admin experience and frontend integration, not the data transfer itself. Payload's MongoDB exports are clean, so content migration scripts run reliably. The cost depends heavily on how much custom auth logic and access control you've built, since that needs to be rebuilt in the target platform's permission system. We scope every migration individually after reviewing your Payload config.
How much does Craft CMS cost for an agency managing multiple sites?
The costs add up quicker than most agencies expect. The Solo tier is free for single-user projects, Team is $279 per project, and Pro is $399 per project. Both paid tiers carry a $99 annual renewal fee. If you're running 10 client sites on Pro, that's $3,990 upfront plus $990 per year in renewals before you've paid for a single plugin. Popular plugins like SEOmatic, Blitz (caching), and Navigation run $99-$199 each. Factor in PHP hosting ($20-$100/month per site depending on traffic) and the total per-project cost lands between $500 and $1,500 in year one. It's reasonable for individual projects but the aggregate cost across a portfolio is where agencies feel the squeeze.
What are the hidden costs of running Craft CMS?
Beyond licensing, three costs catch teams off guard. First, PHP hosting. Craft needs PHP 8.2+, MySQL or Postgres, and proper server configuration. You can't deploy to Vercel or Netlify like you would with a headless CMS. Budget $20-$100/month per site for decent managed hosting. Second, major version upgrades. Craft doesn't let you skip versions, so going from Craft 3 to 5 means stepping through 3 to 4, then 4 to 5, each with breaking changes to Twig templates and plugin compatibility. We've seen agencies spend 20-40 hours per upgrade. Third, developer dependency. Craft assumes your team has PHP developers on hand. If your agency is moving toward JavaScript stacks, maintaining Craft expertise becomes an overhead.
Should I migrate from Craft CMS to a headless CMS?
It depends on your stack direction. If your team is comfortable with PHP and Twig, and your sites are traditional server-rendered builds, Craft still works well. But if you're building with Next.js, React, or any modern JavaScript framework, Craft becomes friction. Its GraphQL API exists but it's a bolt-on, not a native experience. The content modelling in Craft is genuinely good, and that translates well to headless platforms. We've migrated Craft sites to Sanity where the content structures mapped over almost one-to-one. The frontend rebuild in Next.js typically takes 6-10 weeks, and the result is faster, cheaper to host, and easier to iterate on.
What's the biggest challenge when migrating off Craft CMS?
Twig templates. Every piece of frontend logic in a Craft project lives in Twig, and none of it carries over to a modern JavaScript framework. You're essentially rebuilding every template from scratch. Content migration itself is manageable since Craft's data structures are well-organised, and you can export through the Element API or direct database queries. The other challenge is plugin replacement. If you rely on Craft plugins for forms, SEO, or search, you need to find equivalents in your new stack. We build a dependency audit before any Craft migration so there are no surprises mid-project.
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