Case Study
View Case StudyTray.ai
Migrating hundreds of thousands of pages, re-platforming and extending for the leading composable AI integration platform

From Kontent.ai to Drupal
Key pain points
We've always been known to talk trash about WordPress, Framer and especially Prismic. It's fun and theraputic but truth be told Kontent.ai deserves it's fair share of aggro.
Pricing is hidden behind “book a demo” and their vague "price calculator". Basic features require developer elbow grease, and replacing a single image gives you a brand-new URL like it’s 2009. At scale, the API rate limits and bare-bones taxonomy start to feel less “enterprise” and more “please slow down, you’re scaring the CMS.”
If you’re absolutely set on using Kontent.ai, give us a shout. We’ll try to make it work… or find you something that won’t make your content team cry into their spreadsheets.

Hidden pricing model
Kontent.ai loves a “contact sales” button. Great if you're an enterprise with a procurement department, not so great if you're just trying to budget a project. Until you get a quote, you’re basically guessing.

Complex initial setup requirements
The platform is polished, but the setup isn’t plug-and-play. Getting projects wired correctly, especially when it comes to multi-channel setup, usually requires a developer, documentation, and a quiet room to scream into.

Missing out-of-box preview system
Unlike most modern CMS platforms, there's no native live preview. You have to build a custom preview pipeline, which adds effort, cost, and another item to the dev team’s already depressing backlog.

Asset replacement URL issues
Swap an image or file, and Kontent.ai generates a new URL, which means link rot and cleanup duties no one asked for. Publishing teams feel this pain the fastest.

API rate limiting constraints
API-first is great until you hit the rate limit. 100 requests per second is fine for small sites, but high-traffic apps need careful caching or extra infrastructure to avoid bottlenecks

Limited Management API coverage
The Management API doesn’t expose every UI action, so automation hits a ceiling. Some tasks still require clicking through the interface, which defeats half the point of going headless.
Key advantages
We'll give credit where it's due: Drupal is a serious CMS for serious projects. If you're building a government portal, a university website, or a massive multilingual platform that needs to serve content in 24 languages, Drupal is genuinely hard to beat. Its content modeling is incredibly deep, its permissions system is enterprise-grade, and its multilingual capabilities are arguably the best in the open-source CMS world. The European Commission runs on it for a reason.
Where Drupal really shines is in complex, structured content architectures. You can model relationships between content types, build granular taxonomies, and set up editorial workflows that would make other CMS platforms weep. If your content team has 50 editors across multiple departments with different access levels, Drupal handles that without breaking a sweat. It's also one of the few traditional CMS platforms that has genuinely embraced decoupled architecture, so you can use it as a headless backend with a modern frontend framework if you want.
The community is smaller than WordPress but significantly more technical. Drupal developers tend to be proper engineers, and the ecosystem reflects that. Module quality is generally higher, security patches are taken seriously, and the project has strong governance. If you're in an enterprise or government context where compliance, accessibility, and security auditing matter, Drupal is a well-trodden path.
That said, we'd only recommend Drupal for projects that genuinely need its power. If you're building a marketing site or a blog, you're using a sledgehammer to hang a picture frame. Talk to us first, and we'll figure out if Drupal is actually the right fit or if you've been sold on it by someone who bills by the hour.

Exceptional content modeling
Drupal's entity and field system lets you build deeply structured, relational content architectures that most CMS platforms can only dream of. Complex taxonomies, references, and custom types are all first-class citizens.

Best-in-class multilingual support
With over 90 languages available out of the box and proper translation workflows baked in, Drupal is the gold standard for multilingual sites. No plugins, no hacks, just native support that actually works.

Granular permissions and workflows
The access control system is absurdly detailed. You can lock down roles, content types, fields, and editorial workflows with a precision that enterprise clients genuinely need and other platforms struggle to match.

Viable headless architecture
Drupal's JSON:API and GraphQL modules make it a legitimate headless CMS option, letting you pair a robust content backend with a modern frontend framework like Next.js or Nuxt.

Strong security track record
The Drupal security team is proactive and well-organized. Security advisories are clear, patches are timely, and the community takes vulnerabilities seriously, which matters a lot in government and enterprise contexts.

Open source with no vendor lock-in
You own your data, your code, and your hosting. There's no monthly SaaS bill that scales with your content volume, and you can move between hosting providers without rewriting anything.
Book a meeting with us to discuss how we can help or fill out a form to get in touch
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