Case Study
View Case StudyTray.ai
Migrating hundreds of thousands of pages, re-platforming and extending for the leading composable AI integration platform

From Kontent.ai to Builder.io
Key pain points
We've always been known to talk trash about WordPress, Framer and especially Prismic. It's fun and theraputic but truth be told Kontent.ai deserves it's fair share of aggro.
Pricing is hidden behind “book a demo” and their vague "price calculator". Basic features require developer elbow grease, and replacing a single image gives you a brand-new URL like it’s 2009. At scale, the API rate limits and bare-bones taxonomy start to feel less “enterprise” and more “please slow down, you’re scaring the CMS.”
If you’re absolutely set on using Kontent.ai, give us a shout. We’ll try to make it work… or find you something that won’t make your content team cry into their spreadsheets.

Hidden pricing model
Kontent.ai loves a “contact sales” button. Great if you're an enterprise with a procurement department, not so great if you're just trying to budget a project. Until you get a quote, you’re basically guessing.

Complex initial setup requirements
The platform is polished, but the setup isn’t plug-and-play. Getting projects wired correctly, especially when it comes to multi-channel setup, usually requires a developer, documentation, and a quiet room to scream into.

Missing out-of-box preview system
Unlike most modern CMS platforms, there's no native live preview. You have to build a custom preview pipeline, which adds effort, cost, and another item to the dev team’s already depressing backlog.

Asset replacement URL issues
Swap an image or file, and Kontent.ai generates a new URL, which means link rot and cleanup duties no one asked for. Publishing teams feel this pain the fastest.

API rate limiting constraints
API-first is great until you hit the rate limit. 100 requests per second is fine for small sites, but high-traffic apps need careful caching or extra infrastructure to avoid bottlenecks

Limited Management API coverage
The Management API doesn’t expose every UI action, so automation hits a ceiling. Some tasks still require clicking through the interface, which defeats half the point of going headless.
Key advantages
Builder.io occupies a unique spot in the headless CMS landscape. It is not really a traditional headless CMS in the way that Sanity or Contentful are. It is more of a visual page builder with headless capabilities bolted on. That distinction matters because if your marketing team needs to ship landing pages fast without filing Jira tickets, Builder.io genuinely delivers on that promise. The drag-and-drop editor is solid, and the ability to register your own React components so that non-developers can compose pages from your actual design system is a legitimately powerful idea.
Where Builder.io really shines is in bridging the gap between developers and marketing teams. You build the components, register them with Builder, and then hand the keys over. Marketers can assemble pages, run A/B tests, and publish without touching code. For agencies like ours, this means fewer "can you just move this banner" tickets and more time spent on actual engineering work.
The framework support is also genuinely broad. Next.js, React, Angular, Vue, Svelte, Qwik, SolidJS, and React Native all have SDKs. If you are running a modern JavaScript stack, Builder.io probably has an integration for it. The AI features they have been shipping are interesting too, though still early days in terms of real production reliability.

Visual drag-and-drop editor
The visual editor lets non-technical users build and edit pages using your actual codebase components. It is one of the better implementations of visual editing in the headless space.

Custom component registration
Developers can register their own React, Vue, or Angular components so editors drag and drop real design system pieces rather than generic blocks.

A/B testing and personalisation built in
Native experimentation tools let marketing teams run split tests and personalise content without needing a separate optimisation platform.

Broad framework support
SDKs for Next.js, React, Angular, Vue, Svelte, Qwik, SolidJS, and React Native mean you are not locked into a single frontend framework.

Marketing team autonomy
Content and marketing teams can ship landing pages, campaign pages, and promotions independently, which frees up developer time for product work.
Structured and visual content modes
Builder.io supports both structured data models for developer-driven content and visual page building for marketing-driven content, giving teams flexibility in how they work.
Book a meeting with us to discuss how we can help or fill out a form to get in touch
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