Case Study
View Case StudyTray.ai
Migrating hundreds of thousands of pages, re-platforming and extending for the leading composable AI integration platform

From Hygraph to Sitecore
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Key pain points
GraphQL-only is the core trade-off. If your team hasn't worked with GraphQL, expect a ramp-up period, and simple projects can end up feeling more complex than they need to be. The UI slows down once your dataset grows, especially with dozens of fields or multiple locales. Localization works, but past ten languages the interface starts to feel like a spreadsheet that lost a fight.
Integrations take more effort if the rest of your stack is REST. There's no REST endpoint, so you'll write adapters or a BFF layer. Pricing is the other thing to plan for: the Growth plan at $199/month includes 1M API operations, and overages at $0.20 per 10K ops add up on a busy site. Enterprise is the only way to unlock SSO, custom roles, and higher locale counts.
If you're unsure whether Hygraph is the right fit, or you're stuck halfway up the learning curve, reach out. We can help you map the cleanest path forward.

You have to really love GraphQL
GraphQL is one of its strongest point but it can be your downfall as well, if your team hasn’t touched GraphQL before, expect a ramp-up period. It’s powerful but definitely not “plug in and go.”

Large dataset performance issues
Once your project grows, the Hygraph UI can start dragging. Big data collections need extra optimization to stay usable.

Interface sluggishness at scale
Heavy models, long lists, and asset-heavy projects can make the dashboard feel slow, especially for editors.

Localization workflow complexity
Managing multiple locales works, but it’s not as intuitive as it looks on paper. Some teams find themselves clicking around more than expected.

Multi-language interface clutter
Multi-language setups work fine, but as soon as you hit double-digit locales, the UI quickly becomes noisy and harder to manage. It’s usable, just not optimised for scale.

REST API integration challenges
If your systems still rely on REST, be prepared for extra engineering. Hygraph is GraphQL-only, so adapters and rework are part of the deal.
Key advantages
Sitecore is a full digital experience platform, not just a CMS. The personalisation engine, marketing automation, and XP analytics stack up well against Adobe Experience Manager, and for some Fortune 500s running global campaigns across dozens of channels, that's the right fit. Content management, email, testing, and customer data all live in one place, so large marketing teams don't have to stitch together five tools to run a campaign.
Its .NET foundation is the other draw for enterprises already deep in the Microsoft ecosystem. The platform scales, the personalisation actually works when properly configured, and the integration story with Azure, Dynamics, and Power BI is genuinely solid.
That said, we rarely recommend it outside the Fortune 500. If you're an enterprise already on Sitecore and wondering whether to stay or move, get in touch, we can give you an honest read.
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