Case Study
View Case StudyTray.ai
Migrating hundreds of thousands of pages, re-platforming and extending for the leading composable AI integration platform

From Craft CMS to Contentstack
Key pain points
The elephant in the room is PHP. Craft requires a traditional LAMP-style hosting setup with PHP 8.2+ and MySQL or Postgres, which immediately rules out the serverless and edge-first hosting that modern JavaScript frameworks thrive on. You're managing servers, configuring OPcache, tuning database connections, and dealing with all the operational overhead that comes with self-hosted PHP applications. For teams already working in the JavaScript ecosystem, this is a hard sell.
Major version upgrades are genuinely painful. Craft doesn't support skipping major versions, so migrating from Craft 2 to 5 means stepping through every version in between. Each jump brings breaking changes to Twig templates, PHP requirements, and plugin compatibility. We've seen agencies spend weeks on upgrades that should have been straightforward. The Team tier starts at $279 per project and the Pro tier costs $399, plus $99 annual renewals for both. A free Solo tier exists for single-user projects, but costs still add up for agencies, especially when you factor in plugins and the recent trend toward stricter licence enforcement in the control panel.
The community, while passionate, is relatively small compared to WordPress or even newer headless CMS platforms. When you hit an edge case or need help with a niche plugin, you may find yourself digging through GitHub issues rather than finding a ready answer. And while Craft Cloud exists as a managed hosting option, it's still maturing and doesn't yet match the deployment experience you'd get with platforms like Vercel or Netlify.

PHP hosting requirements
You need a traditional server with PHP 8.2+, MySQL or Postgres, and proper configuration. No serverless, no edge deployment, no modern hosting shortcuts.

Painful major version upgrades
You can't skip major versions, so upgrades mean stepping through each release with breaking Twig, PHP, and plugin changes along the way.

Smaller community and ecosystem
The community is dedicated but small. Finding answers to niche problems often means digging through GitHub issues or waiting on forum responses.

Licence costs add up
The Team tier is $279 per project and Pro is $399, both with $99 annual renewals, plus paid plugins on top. A free Solo tier exists for single-user projects, but costs add up quickly for agencies managing multiple client sites.

Learning curve for non-developers
Craft assumes your team includes developers. Content editors coming from WordPress or simpler tools will need time to adjust to the more structured interface.

Twig templating limitations
Twig is clean but limited compared to modern component frameworks. Complex UI logic gets awkward, and you're locked into whatever Twig version Craft supports.
Key advantages
Contentstack is one of the more polished enterprise headless CMS platforms. It has API-first, composable, and loaded with the usual DXP buzzwords. It actually backs some of it up. The workflows are strong, role-based approvals are genuinely helpful for large editorial teams, and the visual builder plus modular blocks give marketers enough power to ship pages without pinging developers every 30 seconds. Its omnichannel delivery, multi-region CDNs, and fast APIs make it a solid fit for global brands with heavy traffic and complex localisation needs.
But this is firmly in enterprise territory. We generally don’t recommend platforms in the “DXP with 47 whitepapers” category, but if you must pick one, Contentstack at least has a smoother developer experience than most. The composable architecture is well thought out, integrations behave predictably, and the SDKs play nicely with modern frameworks like Next.js. If you're a Fortune-500-sized team and want help figuring out whether this is the right bet, or want a modern alternative instead, get in touch.

Enterprise-grade composable architecture
Built for large teams shipping across markets. The stack scales fast, stays stable under heavy traffic, and doesn’t crumble the moment your marketing team schedules a global launch.

Advanced workflow and approvals
Contentstack’s workflow engine handles multi-step approvals, roles, and governance without duct tape. Perfect for teams that need structure instead of Slack chaos.

Multi-region CDN delivery
Your content gets pushed worldwide through edge CDNs, keeping delivery fast even when your customers are nowhere near your servers.

API-first microservices design
Developers get flexibility without wrestling with legacy monolith logic with REST, GraphQL, and webhooks.

Extensive React/Next.js SDKs
Strong developer tooling means faster builds and fewer hours wasted writing boilerplate just to fetch and render content.

MACH-compliant infrastructure
Fully modular, cloud-native, and replaceable in parts. Plays nicely inside modern composable stacks instead of dragging you back to 2010.
Book a meeting with us to discuss how we can help or fill out a form to get in touch
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