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View Case StudyTray.ai
Migrating hundreds of thousands of pages, re-platforming and extending for the leading composable AI integration platform

From BaseHub to Sitecore
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Key pain points
BaseHub is one of those platforms that feels like it was built by a developer, for a developer, and at no point did anyone ask, “Won't marketers need to be able to edit on the go?” Once you’re inside, it’s tables inside tables inside tables, like a Russian doll but somehow less fun. And as we’ve said before, we genuinely appreciate good engineering… but BaseHub often feels like someone shipped the database schema and called it a CMS.
BaseHub is painful to use, in our opinion. Because the platform is still young, features sometimes glitch, real-time collaboration hiccups, and localization or migration workflows can get messy fast. Documentation gaps and unpredictable branching only add to the frustration. If you're determined to build on BaseHub, we can walk you through the safest path… or at least help you avoid the inevitable “why is this breaking again?” moments.

Occasional feature glitches
New features sometimes ship a bit wobbly, so expect the occasional “why is this suddenly broken?” moment.

Not yet enterprise-ready
It’s great for small teams, but big orgs will hit walls fast. Workflow maturity and stability just aren’t there yet.

Limited third-party integrations
If you rely on a rich ecosystem, BaseHub won’t meet you halfway. You’ll be wiring a lot of things yourself.

Localization support gaps
Multi-region content teams will feel the pain quickly as language handling still needs serious tightening.

API rate limiting constraints
Push it too hard and you’ll hit rate limits faster than you expect, which can block larger deployments.

Sporadic stability issues
Real-time collaboration and branching can hiccup under pressure, making scaling workflows frustrating.
Key advantages
Sitecore is a full digital experience platform, not just a CMS. The personalisation engine, marketing automation, and XP analytics stack up well against Adobe Experience Manager, and for some Fortune 500s running global campaigns across dozens of channels, that's the right fit. Content management, email, testing, and customer data all live in one place, so large marketing teams don't have to stitch together five tools to run a campaign.
Its .NET foundation is the other draw for enterprises already deep in the Microsoft ecosystem. The platform scales, the personalisation actually works when properly configured, and the integration story with Azure, Dynamics, and Power BI is genuinely solid.
That said, we rarely recommend it outside the Fortune 500. If you're an enterprise already on Sitecore and wondering whether to stay or move, get in touch, we can give you an honest read.
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