Case Study
View Case StudyTray.ai
Migrating hundreds of thousands of pages, re-platforming and extending for the leading composable AI integration platform
From Kentico to Payload
We are the Kentico to Payload migration experts
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Challenges with Kentico
Key pain points
Here’s the reality check about Kentico. It isn’t cheap. Licensing, implementation, and support can feel like a CFO jump-scare. And while the interface is friendly at first glance, once you get into migrations, upgrades, or deeper customisation, things get… heavy.
Major version updates can introduce breaking changes, permissions get messy at scale, and multi-tenant setups mean one bug can take down every project sharing the stack. The docs and community aren’t as deep as the open-source world either, so when something goes wrong, you’ll likely need a developer rather than a forum thread to save you. If you can absorb the overhead and like Corporate Memphis art, go ahead. But before you go ahead, give us a call, and we will try to set up a better solution for you.
Steep learning curve
Kentico’s power comes with complexity. Newcomers and smaller teams often need time (and developers) to actually start working.
High cost for licenses and maintenance
Licensing and maintenance can add up quickly, which makes Kentico a harder sell for startups or smaller organizations.
Upgrades can get messy
Major version jumps, migrations, or deep API changes sometimes introduce breaking changes, which, trust us, is not fun if your site has years of custom logic.
UI feels dated at scale
As projects grow, the dashboard can get cluttered and less intuitive. It works, but it’s not winning design awards, unless you are still competing in 2015.
Limited community support.
Support exists, but the ecosystem isn’t as loud or as active as WordPress (not our first choice), Webflow, or headless-first platforms like Sanity.
Customizations risk impacting all sites
In multitenant setups, a poorly built custom feature can impact every site in the cluster, which means you can't move or change a single line of code, unless you love 404 messages.
Benefits of Payload
Key advantages
Payload is genuinely strong tech. It’s fast, open-source, developer-first, and perfect if you want full control over your content model. The Next.js integration is smooth, the admin UI is clean, and it’s one of the more flexible modern CMS options if your team prefers to build things exactly the way you want them.
Just know that if you want actual features like visual editing, Vercel Blob storage, image handling, etc, you’ll be paying extra for the privilege. If you’re considering Payload or thinking about migrating into (or out of) it, reach out to us. We can help you figure out whether it’s the right stack or guide you toward a cleaner, saner (Sanity) setup.
Integration with Next.js applications
Payload works natively with Next.js, giving you clean data fetching and a smooth development flow. It removes the usual CMS friction so you can build fast, modern frontends without hacks.
Fully customizable
Everything is configured in code, which means you can tailor the CMS to your exact use case. You define the logic, workflows, and behaviour.
Supports custom data models
You can design any content structure your project needs, from simple documents to complex relational models. This gives you full control over how content is organised and delivered.
Intuitive admin UI
Payload’s admin panel is simple, clean, and fast. Editors can create, update, and manage content without training or digging through confusing menus.
Custom plugins and APIs
You can extend Payload however you like. Build custom fields, integrate external services, or add your own API routes. Perfect for teams that need deeper project-specific functionality.
Built-in authentication
Payload comes with user auth, roles, and access control baked in. No external auth service needed, and you can customise permissions to match your editorial workflow.
Common questions
Kentico to Payload migration FAQs
Answers to the most common questions about Kentico to Payload migration
How much does a Kentico migration typically cost?
Kentico migrations are enterprise-scale projects. For a site with 1,000 to 10,000 pages, expect the migration itself to run 8 to 16 weeks of development time. The cost depends on how deeply you've customised Kentico's marketing automation, e-commerce, and workflow features. Simple content-only migrations are faster, but most Kentico installations have years of custom .NET logic that needs to be rebuilt or replaced. We've seen total migration budgets range from $30,000 to $150,000 depending on scope, which still often pays for itself within 18 months through reduced licensing and maintenance costs.
Why are companies migrating away from Kentico?
Licensing costs are the initial trigger for most conversations we have. Kentico's annual fees add up fast, especially when you include maintenance, hosting, and the cost of .NET developers to keep it running. But the deeper issue is agility. Major version upgrades introduce breaking changes that can destabilise sites with years of custom logic. The admin UI feels dated as projects scale. Multi-tenant setups carry real risk since one bad customisation can take down every site in the cluster. Teams eventually decide the operational overhead isn't worth it.
What's the biggest challenge when migrating from Kentico?
Untangling the all-in-one features. Kentico bundles marketing automation, e-commerce, analytics, workflows, and content management into one platform. When you migrate away, each of those capabilities needs a new home. Content goes to your new CMS, email automation might move to a tool like Resend or Customer.io, and e-commerce might need a dedicated platform. We map out every feature your team actually uses before writing a single migration script, because the biggest risk is discovering a dependency mid-project that nobody documented.
How hard is it to migrate away from Payload CMS?
Payload stores content in MongoDB or Postgres, so extracting your data is straightforward compared to proprietary platforms. The real work is restructuring your content model for the target CMS and rebuilding any custom access control logic you've written. We typically complete Payload migrations in 3 to 6 weeks depending on how much custom backend logic is involved. The code-first nature of Payload means most of the content model is well-documented in your own codebase, which actually makes migration planning easier.
What are the main reasons teams leave Payload?
The most common reasons we hear are infrastructure fatigue and ecosystem gaps. Payload requires you to manage your own database, hosting, auth, and scaling. Teams that chose Payload for its developer flexibility eventually realise they're spending more time on DevOps than on content features. The Figma acquisition in 2024 also shifted priorities, and some teams feel the platform's direction became less predictable. Visual editing and live preview still require significant custom engineering compared to platforms that ship them natively.
What does a Payload to Sanity migration cost?
For a typical content site with 200 to 1,000 documents, we estimate 4 to 6 weeks of work. The bulk of effort goes into rebuilding the admin experience and frontend integration, not the data transfer itself. Payload's MongoDB exports are clean, so content migration scripts run reliably. The cost depends heavily on how much custom auth logic and access control you've built, since that needs to be rebuilt in the target platform's permission system. We scope every migration individually after reviewing your Payload config.
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