Case Study
View Case StudyTray.ai
Migrating hundreds of thousands of pages, re-platforming and extending for the leading composable AI integration platform
From Builder.io to Sitecore
We are the Builder.io to Sitecore migration experts
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Challenges with Builder.io
Key pain points
Builder.io looks impressive in demos but the reality of day-to-day usage tells a different story. The editor can be laggy, especially with more than 30 components on a page, and we have seen reports of outright crashes that lose unsaved work. The documentation is a persistent sore point. Developers on forums describe spending days trying to get basic integrations working because the docs are outdated or incomplete. For an agency setting up projects for clients, unreliable documentation means unpredictable timelines.
Pricing is another area where Builder.io catches teams off guard. The free tier exists but is quite limited, and costs ramp up quickly once you need features like roles, scheduling, or higher usage limits. We have seen complaints from freelancers and small teams about unexpected charges and slow support response times when trying to resolve billing issues. The lack of self-hosting is also a hard blocker for some clients with strict data residency requirements.
The biggest concern from our perspective is vendor lock-in. Builder.io's SDKs are deeply embedded in your frontend code, and if you ever need to migrate away, you are essentially rebuilding your page composition layer from scratch. There is also no real-time collaboration, so two editors working on the same page can overwrite each other's changes without warning.
Editor performance and stability
The visual editor becomes laggy with complex pages and has been reported to crash, losing unsaved work. Teams with content-heavy pages will feel this friction daily.
Outdated and incomplete documentation
Developers consistently report that the docs are confusing, outdated, or missing critical steps. Getting started takes far longer than it should for a tool that sells itself on speed.
Vendor lock-in risk
Builder.io's SDKs are tightly coupled to your frontend. Migrating away means rebuilding your entire page building and composition layer from scratch.
Limited collaboration tools
Builder.io now offers branching and peer review workflows in its Fusion product, but true real-time co-editing is still missing. Editors working outside of the Projects workflow can still overwrite each other's changes.
Pricing escalation
Costs ramp up quickly beyond the free tier, and teams report unexpected charges. Basic features like roles and scheduling sit behind higher-priced plans.
Slow and unresponsive support
Multiple users report delayed support responses, unresolved tickets, and difficulty getting refunds or cancellations processed in a reasonable timeframe.
Benefits of Sitecore
Key advantages
Sitecore is a full digital experience platform, not just a CMS. The personalisation engine, marketing automation, and XP analytics stack up well against Adobe Experience Manager, and for some Fortune 500s running global campaigns across dozens of channels, that's the right fit. Content management, email, testing, and customer data all live in one place, so large marketing teams don't have to stitch together five tools to run a campaign.
Its .NET foundation is the other draw for enterprises already deep in the Microsoft ecosystem. The platform scales, the personalisation actually works when properly configured, and the integration story with Azure, Dynamics, and Power BI is genuinely solid.
That said, we rarely recommend it outside the Fortune 500. If you're an enterprise already on Sitecore and wondering whether to stay or move, get in touch, we can give you an honest read.
Common questions
Builder.io to Sitecore migration FAQs
Answers to the most common questions about Builder.io to Sitecore migration
Can you migrate from Builder.io without losing your page designs?
Yes, but it takes work. Builder.io's visual editor stores page compositions as JSON that references your registered components. Those component registrations are tightly coupled to Builder's SDK, so you can't just export and import elsewhere. What you can preserve is the design itself. We extract the page structures, map them to equivalent components in the new system, and rebuild the composition layer. The visual output stays the same. Typical timeline is 6-10 weeks depending on how many page types and custom components are involved. The biggest time sink is usually recreating A/B test variants and personalisation rules that lived inside Builder's platform.
What does Builder.io actually cost?
Builder.io's free tier gives you 1 user and basic features, which is enough to evaluate but not to run a real project. The Growth plan starts at $49/month and includes more seats and content types. Beyond that, pricing gets opaque. Teams needing roles, scheduling, and higher API limits are pushed toward custom Enterprise plans that typically start in the $500-$1,000/month range. We've heard from freelancers and small agencies who were caught off guard by charges after exceeding limits on the Growth plan. Builder.io also charges per "impression" on higher tiers, which means your costs scale with traffic in ways that aren't always predictable.
How does Builder.io compare to a traditional headless CMS?
Builder.io is a visual page builder first and a CMS second. That distinction matters. If your primary goal is letting marketing teams build landing pages without developer involvement, Builder.io does that well. If you need structured content modelling, editorial workflows, multi-language support, or content that powers more than just web pages, a traditional headless CMS is a better fit. Builder.io's SDK embeds deeply into your frontend code, which creates vendor lock-in that most headless CMS platforms avoid. We typically recommend Builder.io only when the use case is narrow: high-volume landing page creation for marketing teams. For everything else, a headless CMS with a proper content model gives you more flexibility long-term.
What's the main risk of building on Builder.io?
Vendor lock-in. Builder.io's SDKs are woven into your component rendering layer, which means migrating away requires rebuilding how your pages are composed and rendered. That's not a content migration, it's an architecture migration. With a typical headless CMS, your content is accessible through standard APIs and your frontend is independent. With Builder.io, the two are intertwined. We've worked with teams who spent months extracting themselves from Builder.io because every page template needed to be recreated outside the platform. If you're evaluating Builder.io, go in with eyes open about the exit cost.
How much does Sitecore cost?
Sitecore doesn't publish pricing, but based on what we've seen across client projects, expect to pay six figures annually. Licensing alone typically starts around $40,000 to $65,000 per year for a basic XM setup, and jumps well past $100,000 once you add XP or XC modules. Factor in implementation (often $150,000 to $500,000+), hosting, and the specialised developers you'll need on retainer. For mid-sized companies, the total cost of ownership over three years can easily exceed $500,000. We've helped teams migrate off Sitecore and cut their annual platform spend by 60-80%.
How hard is it to migrate away from Sitecore?
It depends on how deep you are. A basic Sitecore XM site with standard content types can be migrated in 8-12 weeks. If you're using Sitecore's personalisation engine, custom pipelines, or XP analytics heavily, the timeline stretches to 3-6 months. The biggest pain points are content extraction (Sitecore stores content in a tree structure that doesn't map cleanly to other systems) and rebuilding any custom .NET components in a modern stack. Our team typically runs the migration in phases, starting with content export and schema mapping before touching the frontend.
Is Sitecore worth it for mid-sized companies?
No, not in most cases. Sitecore was built for large enterprises with dedicated IT teams and six-figure CMS budgets. Mid-sized companies consistently overpay for features they never use. The personalisation engine sits idle, the marketing automation goes untouched, and the team ends up using it as a glorified page editor. A headless CMS paired with a modern frontend framework gives you better performance, lower costs, and faster development cycles. We've moved multiple mid-sized companies off Sitecore onto leaner stacks and the feedback is always the same: they wish they'd done it sooner.
What are the best Sitecore alternatives for enterprise teams?
It depends on what you actually use Sitecore for. If you need structured content with real-time collaboration and flexible APIs, Sanity is our go-to recommendation. If your team is locked into the Adobe ecosystem, AEM is the obvious (expensive) alternative. For teams that want enterprise workflow controls without the Sitecore price tag, Contentful or Hygraph are worth evaluating. The key question is whether you genuinely need a monolithic DXP or whether a composable stack of best-in-class tools would serve you better. In our experience, composable wins almost every time.
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